Quality policy

The strategy of LLC "R-Factor in the field of qualityis to find individual solutions to any production tasks, identify and fulfill customer requirements to increase their satisfaction. The design department of R-Factor LLC is constantly working on improving the design and manufacturing technology of its products. The creative potential and technical equipment of the Company stimulate the emergence of new competitive products. Compliance with the requirements and continuous improvement of the effectiveness of the quality management system according to ISO 9001.

The management of R-Factor LLC determines the quality policy based on the main objectives, namely:

• design, manufacture, supply and service of technological equipment for hydraulic fracturing and well completion, satisfying the needs and expectations of consumers and ensuring a stable financial position of the Company;
• performance of works, provision of services and production of high quality products with minimal environmental impact and compliance with safe working conditions of working personnel;
• establishing long-term partnerships with Consumers;
• ensuring sustainable economic development of the Company;
• preservation of the labor collective, maintenance of a favorable psychological climate that contributes to the timely identification of problems and the effective solution of any managerial, technical and production tasks.

For the implementation of the Quality Policy, the management has identified the main directions:

• systematic analysis of current and future requirements and expectations of consumers, suppliers, partners, the workforce and other stakeholders;
• ensuring continuous and comprehensive monitoring and analysis of external and internal factors affecting the strategic decision-making of R-Factor LLC;
• managing the processes of creating products in accordance with the established requirements;
• creating an effective system for selecting and developing suppliers based on the principles of mutual benefit and continuous improvement, as well as building transparent, stable and long-term relationships with them;
• improving the leadership qualities of managers at all levels and developing teamwork to ensure product quality;
• creation of a favorable environment conducive to the involvement of each employee in the process of continuous improvement of the quality of products, systematic training and staff development;
• product quality management in the production process;
• using the principle of a process approach to all types of activities;
• directing efforts to reduce risks and use opportunities related to the Company's environment and the objectives of quality management processes in order to improve the quality of products taking into account the needs and expectations of Consumers;
• improving sales performance, ensuring constant profits by expanding market share, minimizing costs and clearly structured, understandable business processes.

The management of R-Factor LLC assumes responsibility for the formation of corporate culture and the implementation of Quality Policy, effective functioning and continuous improvement of the integrated management system.

The management of R-Factor LLC, by personal example, involves employees in the continuous improvement of the quality of their work and promotes active participation in the implementation of the Policy. Understanding and implementing the provisions of this Policy is the responsibility of the Company's employees.