Service support

Diagnostics and maintenance of equipment

We carry out regular diagnostics of the equipment in order to determine its technical condition – this allows us to prevent breakdowns and ensure smooth uninterrupted operation. Our experienced specialists inspect all key components and equipment systems and, if necessary, repair or replace parts.

Current repairs and repairs in the field

In case of an emergency or equipment breakdown at the place of work, our specialists arrive at the place and carry out repairs to minimize downtime and restore the operability of the equipment. We have the necessary tools and spare parts to ensure fast and high-quality repairs in the field.

Consultations and training

We offer staff consultations and training on the rules of operation and maintenance of equipment. Our specialists can tell you about the best practices of using the equipment, as well as give advice on how to eliminate problematic situations.

Supply of spare parts and consumables

We provide the supply of spare parts and consumables for the repair of equipment of our own production, which allows customers to save significant funds on their purchase.

Equipment improvement

If the customer needs to improve the equipment to improve its operational characteristics or solve new technological problems, we are ready to implement such projects. As practice shows, upgrading equipment taking into account the specifics of working at a particular facility allows you to increase productivity results, and such investments pay off quickly.

We strive for long-term relationships with our customers and guarantee a high level of service to solve key problems related to the maintenance of oil and gas equipment manufactured by the R-Factor plant.